Solutions » Shipping & Order Fulfillment Integration

If your company has customers, chances are they are calling your customer service to track their orders. Certainly it is there right to know the status of an order, but what would your customer service department give to practically eliminate those calls? InSiteCommerce Software provides deep integration into your order fulfillment process and makes it available to your customers online . At the time of requesting a quote or placing an order, customers will be able to select the available shipping methods and determine their freight cost. Once the orders are placed, online tracking will allow them to not only see when their product was shipped, but will let them track the shipment through the carrier. To further enhance the customers’ experience, InSiteCommerce will proactively provide email notification to your customers with order confirmations and advanced ship notices. Need to optimize the order fulfillment process in your shipping department? InSite Software Solutions can also integrate the InSiteShip Software to streamline shipping operations the way InSiteCommerce streamlines your website transactions.

Any B2C or B2B company that ships goods will eventually have to deal with clients and vendors calling your customer service to track their orders. Certainly it is there right to know the status of an order, but what would your customer service department give to practically eliminate those tedious and time consuming calls? InSiteCommerce Software provides deep integration into your order fulfillment process and makes such information available to your customers online. At the time of requesting a quote or placing an order, customers will be able to select the available shipping methods and determine their freight cost.

Once the orders are placed online tracking will allow them to see when their product was shipped and will let them track the shipment through the carrier they chose. Our integrated software technology will further enhance the customers’ experience by providing email notification to your customers with order confirmations and advanced ship notices. Need to optimize the order fulfillment process in your shipping department? InSite Software Solutions can also integrate the InSiteShip Software to streamline shipping operations the way InSiteCommerce streamlines your website transactions.